Privacy Policy

1. Introduction

This is the content of the Privacy Policy of Qlamour Social Casino (a game run by Qlamour.com). The following points indicate the key findings of the Privacy Policy:

• The collection of individual information for the purposes of ours and their fields of use;
• By whom or how your specific data is processed;
• What rights do you retain on the data we have acquired?

Qlamour.com is responsible for personal information and treats it privately. Privacy Policy maintains the security of the personal information provided by the user through the services offered on our page. It is recommended by Qlamour.com to follow the Privacy policy, as no advance notification can be sent while updating the whole or any part of it.

2. The way we acquire data

In our experience, there are three main ways of collecting personal data of users:

a) User Information:

• General important user information (e.g. name, surname, e-mail address, etc.)
• Gamer's ID (and the nickname may also be mentioned)
• Avatar photo on your social network profile can also be used if you have linked your account to any of your social network accounts;
• contact with “Customer Support Center”;
• In-game purchase details (e.g. currency preference, price of products purchased if any);
• Personal data that you shared with us for the recovery of your account;

b) Auto-obtained data by the site:

• User scores, rankings, and all game-related activities;
• Device Identifiers, IMEI code, IP address, etc.;
• Browser, brand, model, software, and user device language;
• Data collected through sets of data, namely cookies;
• Details of the general location;
• Accurate geo-location acquired by GPS and only with user approval;
• The User Interaction Service Dataset;

c) Data transmitted by third parties:

• Transfer data from linked accounts (e.g. Facebook, WeChat, Google, etc.);
• Data on the power to disable fraud, either in advertising or in games;
• Transposed data from gaming provider sites (such as data for enabling order verification);
• Analytics or advertising data to improve the quality of service of Qlamour Social Casino;

3. Importance of the obtained data

In order to ensure the quality of the Qlamour Social Casino site or its application, we collect the data for security purposes.

Stability of work

In order to provide a consistent and high-quality service, we draw on the necessary dataset:

• Creation of a service account that approves your access to games;
• Marketing related communications receiving;
• Verification and confirmation during the payment;
• Delivery of the requested service or products;
• Perform of Service.

The Service you need

To keep the Service qualification at its highest, we are interested in collecting the user's personal dataset for:

• Improving and keeping user experience at the forefront;
• Boosting and permanently upgrade the player profiles;
• Keep user and provider relationships under firm control;
• Establishing a social surround under the offered service;
• Sending our service dataset or updates to you via e-mail;
• Informing users on security grounds;
• Enabling chat features among other users;

Service Qualification and Privacy

Qlamour Social Casino is in the interest of processing relevant data in order to supply users with legitimate access to certain services and to prevent fraud:

• Monitoring and analysis of using social features by user;
• Control of chats in both ways: manually and automatically;
• Taking control of the player who misbehaves leads to fraud;

4. Evaluation

Please be aware that all data classified as collectible above can also be analyzed in the purpose of editing a better service experience for our users.

5. Data Visibility

As the personal data of the user needs to be processed through different departments to provide the best service. Therefore, the following parties may, in the circumstances stated below, obtain access to that information:

• General Profile Data – your profile details could be viewed by other players. Game rankings, highest scores, es, name, etc. are the profile details of the user;
• Our partners – some of the work features are processed by our partner organizations. Hosting, customer support, defense against fraud, advertising, and other associated services staff will be able to enter personal information;
• Public authorities – the exchange of personal data in order to assess unlawful cases is not excluded by asking the consent of the gamers;
• Advertising partners – in-app advertising supporters can also get entrance to the users’ individual data and manage the information due to their own Privacy Policy requirements. It is better for users to check the Privacy Policy of advertising partners to be familiar with their specific modifications.

6. Information Transfer

Qlamour Social Casino has suggested services are global in nature and it may be reasonable to transfer data to a variety of locations around the world. Considering the Privacy Policy as a basis, we may apply some sufficient defenses according to the EU Commission and the Privacy Shield certification in order to protect the dataset of users if it is to be sent to the USA.

7. User Rights

Qlamour Social Casino gives users some rights and features to make their user account as effective as possible:

• Rejecting to receive emails in accordance with the marketing requirements;
Limiting or dismissing interest-based advertisements;
• Requesting permission to access your personal data stored in our system
• Several other rights, such as correcting your personal information, requiring you to delete your account, setting limits on the use or sharing of your personal information by us, and so on, exist.

8. Data Protection, Retentivity and Limits

We use the latest technologies and continue to apply physical security measures to protect your stored personal data from any unidentified access, misuse, or alteration. For instance, all of our users ' personal data are stored on unique servers that are enable by restricted access only. While we are teaming up with experts and using the latest technology, uncertain risk of access to your data set cannot be completely denied. Therefore, users understand and embrace the possibility of such a danger.

At intervals, we provide service support and clear out unused user accounts over a year, as well as de-identify useless data in our system. If the user requests to delete his or her data, we will keep a duplicate of the data due to any other legal obligations.

The users of the Qlamour Social Casino accept that they have reached their 18th year or more.

9. Contact

For any further questions relating to either the service or the Privacy Policy, please contact the following e-mail address:

[email protected]